Return & Exchange Policy

At Double R Boutique, we design with quality, detail, and exclusivity in mind. Please review our Return & Exchange Policy carefully before placing an order.

🇺🇸 U.S. Orders

We offer refunds to the original payment method for eligible returns requested within 3 days of delivery.

To be eligible for a return or exchange, items must be:

Unworn, unused, and in their original condition

Returned with all original tags attached

Free from stains, odors, damage, or alterations

Returned in their original packaging, where applicable

Once the returned item has been received and inspected, any approved refund will be issued to the original payment method.

For all returns and exchanges, the customer is responsible for all associated shipping costs and other applicable fees.

Original shipping charges are non-refundable, except where otherwise required by applicable law.

🌍 International Orders

Most international orders are considered Final Sale.

Where permitted by applicable law, international orders are not eligible for return, exchange, refund, or cancellation.

For customers who are entitled to return or cancellation rights under applicable consumer protection laws, return requests must be submitted within the period required by applicable law. Where a 14-day return or withdrawal period applies, the request must be submitted within 14 days of delivery.

Returned items must be unworn, unused, in their original condition, and include all original tags and packaging.

For all approved international returns and exchanges, customers are responsible for arranging and paying for return shipping and any other applicable costs or fees, except where otherwise required by law.

Made-to-Order & Final Sale Products

Many Double R Boutique products are produced after an order is placed, and production may begin shortly after order confirmation.

Products specifically designated as Final Sale are not eligible for return, exchange, refund, or cancellation, except where otherwise required by applicable law.

Estimated production and shipping timeframes are disclosed on the applicable product page.

Return & Exchange Shipping Costs

For all approved returns and exchanges, the customer is responsible for all costs associated with returning or exchanging the item, including return shipping fees, exchange shipping fees, customs duties, import taxes, brokerage fees, customs clearance charges, and any other applicable fees.

Original shipping charges are non-refundable, except where otherwise required by applicable law.

Double R Boutique is not responsible for shipping, customs, or other charges incurred by the customer during the return or exchange process, except where responsibility cannot legally be excluded.

Customs, Duties & Return Charges

International customers are responsible for any customs duties, import taxes, brokerage fees, customs clearance charges, and other governmental or carrier-imposed charges associated with the delivery or return of an order.

Orders refused, abandoned, or returned due to unpaid customs duties, taxes, import fees, brokerage fees, or other governmental charges may not be eligible for a refund, credit, or reshipment, except where otherwise required by applicable law.

Any customs duties, taxes, brokerage fees, return shipping charges, or other costs incurred by Double R Boutique as a result of a return shipment may be deducted from any refund, store credit, or amount otherwise payable to the customer where permitted by applicable law.

Return Authorization

All returns and exchanges must be approved by Double R Boutique before being shipped.

Returns sent without prior authorization may be refused.

Customers must send approved returns to the return address provided by Double R Boutique. Customers should not send a return to any other address unless specifically instructed to do so by Double R Boutique.

Inspection & Processing

All returned items are subject to inspection upon receipt.

Items that are worn, used, damaged, altered, stained, have odors, are missing tags, or are otherwise not in their original condition may be rejected and returned to the customer at the customer's expense.

For approved returns, refunds will be processed to the original payment method after the returned item has been received and successfully inspected.

The time required for a refund to appear in the customer's account may vary depending on the customer's bank or payment provider.

Agreement

By placing an order with Double R Boutique, you acknowledge and agree to the terms outlined in this Return & Exchange Policy, subject to any rights that cannot be excluded or limited under applicable consumer protection laws